Volare Travel - Cyprus Incoming travel Agent About Us

Volare Travel has been founded on 1996,  since its creation, has always been involved in the development of the tourism in Cyprus. By the time, Our Organization has carefully followed the development of markets and technologies, although it still maintains its traditional roots and genuine spirit of a familiar enterprise, caring for details and always ready to give the warmest welcome to all its Clients.

Terms and Conditions

1/ Contract A binding contract between us comes into existence when we dispatch our reservation confirmation to the party leader within 24 working hours . Cyprus law governs this contract and all matters arising out of it. We both agree that any dispute, claim or other matter, which arises out of or in connection with this contract, will be only dealt with by the Courts of Cyprus. Changes to these Terms and Conditions or the content shown in our website will only be valid if agreed by us in writing. 2. Amend your online reservation Should you wish to amend your confirmed online reservation, you must contact us via email at volare@volare.com.cy. Any amendments to the arrival date, departure date or room type of the confirmed online reservation is subject to the hotel's availability at the time of the amendment and may result in a possible rate and reservation change. Also, amendments to confirmed online reservations can be made provided they are prior to the cancellation period otherwise they are liable to cancellation fees. 3. Child Policy it is recognized that children are persons 12 years of age or under. Please be aware that individuals over 12 years old are classified as adults and charged accordingly. 4. Payments Subject to availability, our online reservation system will reconfirm your reservation and a confirmation email with a proforma invoice will be sent to the user via email as per the email address that the user has provided within 24 working hours. You will be asked to pay 20% deposit within 21 days after our confirmation and full payment 21 days prior the arrival 5. Ways of payment . Credit Card and master Card via Stripe Please check this reservation confirmation carefully as soon as you receive it. Contact us immediately at volare@volare.com.cy if any information, which appears on the reservation confirmation seems to be incorrect or incomplete, as it may not be possible to make changes later. Any extra costs incurred during the course of your arrival and stay must be paid directly to the hotel upon departure. 6. Refund The date for refund of cancelled depends on the type of service booked. 7. Rejection of the reservation The website has the right to refuse orders for booking placed by the user, if he violated the terms of use of this website. 8. HOTEL RESERVATIONS 8.1. Check-in /Check-out Guests may check-in as from 14.00 hours on day of arrival. On departure, guests must vacate their rooms and check-out by no later than 12.00 noon. Failure to do so will entitle the hotel to charge late check-out fees or an additional night’s accommodation. 8.2. Cancel your online reservation Up to 8 days prior to arrival, full refund will be made. Anything cancelled up to 7 days prior to arrival is not refundable. 9. OTHER SERVICES 9.1. Changes-Cancellations The ability to change or cancel other services offered on the site depends on the terms set by the respective Provider. The cost that may arise in the event of a change or cancellation of travel service, defined by the conditions of the respective service provider and is the sole and exclusive responsibility of the user. In the event that the provider provides the user the right to cancel or change the selected product or service, the User who wishes to carry out any change or cancellation, is obliged to inform in writing the website Email volare@volare.com.cy updating on request. If cancellation or change work hours then sent as date of the relevant order shall be deemed to be the next working day. Τhe website may not cancel or modify a reservation unless written instruction has been received from the user as mentioned above.

Privacy Policy

Privacy Policy Below you will find the updated Privacy Policy for Cyprus-tours.com.cy , which applies to any information provided or collected through this Web site. Volare Travel Ltd, (“VOLARE”, “we”, “us”) will process your information in its capacity of data controller. We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. What information do we collect? We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or VAT. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days. Do we use cookies? We may set and access cookies on your computer. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.cyprus-tours.com.cy Your Consent By using our site, you consent to our Privacy Policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will update the Privacy Policy modification date below. This policy was last modified on 12/21/2012 Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. Volare Travel Ltd owner of the web page www.cyprus-tours.com.cy 79A Larnakos Avenue Aglantzia, Nicosia 2102 Cyprus Ph. 00357 22337171 Fax 00357 22336123 www.cyprus-tours.com.cy & www.volare.com.cy volare@volare.com.cy or reservations@volare.com.cy