Terms and Conditions

1/ Contract A binding contract between us comes into existence when we dispatch our reservation confirmation to the party leader within 24 working hours . Cyprus law governs this contract and all matters arising out of it. We both agree that any dispute, claim or other matter, which arises out of or in connection with this contract, will be only dealt with by the Courts of Cyprus. Changes to these Terms and Conditions or the content shown in our website will only be valid if agreed by us in writing. 2. Amend your online reservation Should you wish to amend your confirmed online reservation, you must contact us via email at volare@volare.com.cy. Any amendments to the arrival date, departure date or room type of the confirmed online reservation is subject to the hotel's availability at the time of the amendment and may result in a possible rate and reservation change. Also, amendments to confirmed online reservations can be made provided they are prior to the cancellation period otherwise they are liable to cancellation fees. 3. Child Policy it is recognized that children are persons 12 years of age or under. Please be aware that individuals over 12 years old are classified as adults and charged accordingly. 4. Payments Subject to availability, our online reservation system will reconfirm your reservation and a confirmation email with a proforma invoice will be sent to the user via email as per the email address that the user has provided within 24 working hours. You will be asked to pay 20% deposit within 21 days after our confirmation and full payment 21 days prior the arrival 5. Ways of payment . Credit Card and master Card via Stripe Please check this reservation confirmation carefully as soon as you receive it. Contact us immediately at volare@volare.com.cy if any information, which appears on the reservation confirmation seems to be incorrect or incomplete, as it may not be possible to make changes later. Any extra costs incurred during the course of your arrival and stay must be paid directly to the hotel upon departure. 6. Refund The date for refund of cancelled depends on the type of service booked. 7. Rejection of the reservation The website has the right to refuse orders for booking placed by the user, if he violated the terms of use of this website. 8. HOTEL RESERVATIONS 8.1. Check-in /Check-out Guests may check-in as from 14.00 hours on day of arrival. On departure, guests must vacate their rooms and check-out by no later than 12.00 noon. Failure to do so will entitle the hotel to charge late check-out fees or an additional night’s accommodation. 8.2. Cancel your online reservation Up to 8 days prior to arrival, full refund will be made. Anything cancelled up to 7 days prior to arrival is not refundable. 9. OTHER SERVICES 9.1. Changes-Cancellations The ability to change or cancel other services offered on the site depends on the terms set by the respective Provider. The cost that may arise in the event of a change or cancellation of travel service, defined by the conditions of the respective service provider and is the sole and exclusive responsibility of the user. In the event that the provider provides the user the right to cancel or change the selected product or service, the User who wishes to carry out any change or cancellation, is obliged to inform in writing the website Email volare@volare.com.cy updating on request. If cancellation or change work hours then sent as date of the relevant order shall be deemed to be the next working day. Τhe website may not cancel or modify a reservation unless written instruction has been received from the user as mentioned above.